Next, e nsured the following items were disabled in the Acrobat Customization Wizard as this resolved for : Unfortunately, there is no current plans on changing this functionality.Īdobe details the failure code: Fatal error during installationĬonfirmed the image for Clients no longer holds this install method as it is unable to be updated or managed moving forward. Patch Management Solution would only offer the. msp installers are incremental updates and are used for updates. Moreover, regarding the Adobe Reader updates the. msi appears to be requested to lay down the software in the current location. Confirmed the targeting Rule Logic was in order.Ĭause 1: Found that Adobe being installed with 'Disable Updates' & 'Disable Services' being configured can cause the issue.Ĭause 2: Found the issue was not caused by any processes owned by Patch Management, for the environment utilized network installation, or alternative installation methodology for Adobe Acrobat Software as included in the deployed Client image, and the Software Update Cycle was unable to execute locally due to the installer being unable to find the initial install path.
